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LinkedIn Ads for Accommodation & Hospitality: A Comprehensive Setup Guide

The team sona
December 1, 2025

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Table of Contents

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LinkedIn Ads matter for accommodation and hospitality because they reach real business decision makers instead of anonymous travelers. Hotels and serviced apartments can target travel managers, event planners, HR, and investors by job title and company, then use tools like Sona to focus spend on companies already showing strong interest in meetings, events, or long stays.

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In the accommodation and hospitality sector, most marketing investment still gravitates toward OTAs, metasearch, consumer social, and search. These channels are powerful for filling transient demand, but they are not built for winning corporate contracts, long stay agreements, or high value events. LinkedIn is different. It focuses on professional identity and business context, which makes it uniquely suited to B2B hospitality outcomes. A report from Travel Media Group shows how hotels can tap LinkedIn specifically for business travel and group demand.

LinkedIn Ads allow hotel groups, serviced apartments, extended stay brands, and resorts to reach travel managers, event planners, HR teams, and property investors while they are in a work mindset. Instead of guessing who is behind an RFP or an anonymous booking engine session, you can target real decision makers by job title, company, seniority, and industry, then measure the impact on meetings, incentives, conferences, and events (MICE), corporate contracts, and relocation agreements.

This is where Sona adds another layer of value. Sona is an AI powered marketing platform that turns first party data into revenue through automated attribution, data activation, and workflow orchestration. Generic website analytics do not cut it in hospitality; you need account level granularity. Sona surfaces companies that visit your meetings, corporate, or long stay pages, scores their intent, and then syncs those accounts into LinkedIn and other ad platforms. That way your LinkedIn spend focuses on companies already showing buying signals, not just broad demographics. You can see how this works in practice in Sona’s blog post Account Identification Guide.

Reaching Decision Makers for Corporate Travel and Events

Hospitality deals are rarely driven by a single individual. A corporate travel contract might involve procurement, HR, travel managers, and finance. A large conference could involve an events agency, the client’s marketing team, and internal stakeholders. LinkedIn is the only advertising platform where you can reliably assemble those buying committees before and during your outreach. Industry guides on hotel LinkedIn marketing reinforce how important it is to reach these roles in a professional context.

Key stakeholder groups you can reach effectively include:

  • Travel managers and procurement: These roles control preferred hotel programs, rate negotiations, and policy compliant suppliers. Targeting by titles like “Global Travel Manager”, “Procurement Director”, or “Category Manager Travel” is straightforward on LinkedIn.
  • HR and people operations: For relocation, long stay, and serviced accommodation, HR leaders, people operations, and mobility teams decide where employees will stay during projects and moves.
  • Event planners and agency partners: Corporate event planners, PCOs, and MICE agencies use LinkedIn to research venues, gather inspiration, and maintain relationships with destination partners.
  • Property owners and investors: If you operate a management company or franchise brand, you can target owners, asset managers, and investors who are evaluating new flags or operators.

Failure to identify and reach these stakeholders results in slow sales cycles, misaligned outreach, and lost RFPs. LinkedIn gives you the tools to target them precisely, while Sona helps you understand which companies are already engaging with your properties so you can sequence outreach intelligently.

Unique LinkedIn Targeting Advantages for Hospitality

Other digital platforms rely heavily on inferred interests and cookies. LinkedIn is built on verified professional data, which is especially useful in hospitality where roles, seniority, and company size strongly influence deal value. Many hotel teams now pair this with LinkedIn strategies for hospitality to refine outreach.

Some of the most impactful targeting options for accommodation and hospitality brands include:

  • Company, role, seniority, and function filters: Reach “Head of Events” at companies with 1,000+ employees in financial services in London, or “HR Director” at fast growing tech companies in Berlin.
  • Firmographic filters for high value accounts: Focus on companies that fit your ideal relocation, long stay, or MICE profile by employee count, revenue, or industry.
  • Job function and skills layers: Target professionals with skills like “event planning”, “travel management”, “global mobility”, or “procurement” and combine them with relevant functions and seniority levels.
  • Matched and lookalike audiences: Upload lists of past corporate clients, event enquiries, or CRM contacts, then build lookalikes to reach new companies similar to your best B2B customers.

When you combine LinkedIn’s data with Sona, you move from static lists to dynamic targeting. Static lists get stale quickly in hospitality where staff turnover is high and buying intent shifts with budgets and seasonality. Sona automatically updates account audiences as visitors’ intent changes, so your LinkedIn campaigns always target the freshest, highest intent accounts without manual list maintenance. To go deeper into this kind of dynamic segmentation, see Sona’s Playbook Buying Stage Segmentation.

LinkedIn vs Traditional Hospitality Marketing Channels

LinkedIn does not replace trade shows, hospitality publications, metasearch, or your direct digital channels. Instead it fills a professional targeting gap that those channels cannot address.

  • Trade shows and hospitality events: Great for relationship building, but expensive, episodic, and hard to scale. LinkedIn lets you nurture the same buyers before and after events with persistent, targeted messaging.
  • Hospitality publications and associations: Offer strong credibility and category reach, but limited control over exactly which companies see your message. LinkedIn supports account based strategies that focus only on the accounts that matter.
  • Email and sales outreach: Critical for conversion, but reliant on clean lists and strong opt in. LinkedIn can warm up cold accounts with relevant content so emails and SDR calls land more effectively.
  • Metasearch and OTAs: Excellent at capturing consumer intent, but mostly anonymous from a B2B standpoint. LinkedIn plus Sona helps you identify companies behind repeat sessions on your meetings, corporate, or long stay pages, then target them with tailored offers.

Used together, these channels create a full funnel B2B hospitality engine. LinkedIn Ads serve as the professional glue between offline events, direct sales, and consumer focused digital efforts. For a broader perspective on measuring marketing’s role across channels, Sona’s blog post Pipeline Influence Guide offers a helpful framework.

Comparison of LinkedIn, Google Ads, and Metasearch for B2B Hospitality

Below is a simplified view of where LinkedIn fits compared to Google Ads and metasearch when your objective is B2B hospitality growth.

Use case Platform Typical intent Targeting precision Data depth Cost predictability Strength for B2B hospitality
Corporate contracts LinkedIn Ads Early to mid funnel, research Very high: title, company, seniority Strong account and role level signals Moderate to high CPL Excellent for reaching buying committees
Corporate contracts Google Ads Mid to late funnel, active search High: keyword and query intent Strong keyword, weak firmographic More variable CPC Good for in market RFP and rate searches
Corporate contracts Metasearch Consumer booking intent Low: property based Booking data but limited B2B context Predictable CPC/CPA Weak for B2B, focused on transient demand
Events and conferences LinkedIn Ads Research and planning Very high with event roles and industries Strong engagement and company insights Higher CPL, high value Ideal for planners and agencies
Long stay and relocation LinkedIn Ads HR and mobility evaluation High with HR, mobility, and finance roles Good job and company data Moderate CPL Strong for relocation and project housing
Brand awareness LinkedIn Ads Professional content consumption High with broad industry filters Good engagement metrics Flexible Strong for B2B brand building
Recruitment LinkedIn Ads Active and passive job seeking Very high, recruitment focused Excellent talent insights Varies by market Best in class for hospitality hiring

How to Set Up Effective LinkedIn Ads for Hospitality: A Complete Framework

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To turn LinkedIn into a predictable source of corporate enquiries, you need a structured framework that connects targeting, creative, measurement, and sales outcomes. The most successful hotel and accommodation teams treat LinkedIn as a long term B2B system rather than a one off campaign channel.

Sona’s role in this framework is to plug account intent into every step. If your hospitality brand spans multiple websites, brands, or CRMs, data quickly becomes fragmented. Sona consolidates visitor signals across domains and systems, feeds a single source of truth into LinkedIn and other ad platforms, and tracks accounts from anonymous visit to closed won contract. Revenue leaders looking to systematize this can borrow from Sona’s blog post Revenue Operations Guide.

Sona’s End to End Framework for Hospitality LinkedIn Campaigns

A robust setup usually follows these stages:

  • Stage 1: Anonymous visit: A company’s employees visit your meetings, corporate, or long stay pages. Sona identifies the account where possible, scores intent, and records page level behavior.
  • Stage 2: Engaged account: Multiple visitors from the same company, or repeated visits to high value pages, raise the account’s score. At this point, Sona pushes the account into a “high intent” LinkedIn audience.
  • Stage 3: Lead capture: LinkedIn ads drive those engaged accounts to tailored landing pages or LinkedIn Lead Gen Forms. Enquiries, RFPs, or call bookings sync into your CRM with account level context.
  • Stage 4: Sales engagement: Sales qualifies the opportunity, logs meetings and proposals, and progresses deals. Sona continues to monitor digital engagement across properties and channels.
  • Stage 5: Closed won and expansion: When deals close, accounts move into retention or expansion segments. LinkedIn campaigns shift toward upsell, multi property agreements, or additional event business.

The main pain point this framework solves is fragmented data. In many multi brand hospitality groups, one team manages the brand site, another owns the booking engine, a third runs the events microsite, and the CRM sits somewhere else entirely. Without a unified account view, marketing cannot prioritise spend, and sales cannot see which companies are warming up digitally before they appear in the pipeline.

Step by Step QR Campaign and LinkedIn Setup for Hotel Teams

Accommodation brands increasingly use QR codes at events, property tours, and site inspections alongside LinkedIn campaigns. Here is how to align both. Hotels that already invest in LinkedIn as a corporate channel can draw inspiration from innovative hotel ads to shape their creative.

1. Audit existing data and tracking

Start by reviewing your current digital estate:

  • Identify key websites and domains: Brand sites, property microsites, meetings and events pages, apartments and long stay sections, and any dedicated corporate portals.
  • Check current tracking: Confirm whether the LinkedIn Insight Tag, Google Analytics, and Sona scripts are deployed consistently, and that conversions are defined for RFPs, rate requests, and key form submissions.

2. Implement Sona and LinkedIn Insight Tag

Once you know what exists, ensure reliable tracking:

  • Deploy Sona across all relevant domains: This allows cross domain account identification and intent scoring.
  • Install the LinkedIn Insight Tag on high value pages such as meetings, events, corporate travel, long stay, and contact forms so you can build robust retargeting and lookalike audiences.

3. Map properties, brands, and audiences

Next, define how your portfolio translates into LinkedIn audiences:

  • Segment by business line: For example, “MICE and events”, “corporate transient”, and “long stay and relocation”.
  • Create preliminary audiences: For each business line, combine relevant job titles, company size, industries, and geographies.

4. Set up QR code touchpoints

QR codes extend this framework into the physical world:

  • Create unique landing pages for QR codes used at trade shows, buyer events, or property tours so you can separate that traffic from other campaigns.
  • Tag QR visits with UTM parameters that tie back to specific LinkedIn campaigns or account lists, allowing Sona to attribute offline touchpoints and feed them into subsequent digital steps.

5. Launch initial LinkedIn campaigns

With tracking and segmentation in place:

  • Start small with clear objectives: For example, one campaign for “Corporate meetings in London” and another for “Relocation stays in Paris”.
  • Use LinkedIn Lead Gen Forms for early tests; they reduce friction, pre fill professional data, and integrate easily with CRM and Sona.

6. Connect CRM, Sona, and LinkedIn

Finally, close the loop:

  • Sync LinkedIn leads into CRM with clear source and campaign identifiers.
  • Use Sona to join web behavior with CRM outcomes so you can see which audiences and creatives actually lead to RFPs, proposals, and contracts, not just clicks. Sona’s blog post Revenue Attribution Guide explains how to do this accurately across channels.

Accommodation and Hospitality Audience Research and Targeting Strategy

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Powerful hospitality LinkedIn campaigns start with a deep understanding of who actually makes or influences buying decisions. In B2C channels you largely target demographics and interests. On LinkedIn you can construct precise professional personas.

Core Professional Audiences for Hospitality LinkedIn Campaigns

Focus your energy on the professional roles that directly influence business travel, events, and long stay decisions.

  • Corporate travel buyers and procurement: These profiles care about rate consistency, duty of care, reporting, and compliance. Job titles include Travel Manager, Global Travel Director, Category Manager, and Strategic Sourcing Manager.
  • Event planners and agencies: They evaluate meeting space capacity, flexibility, technical capabilities, and on site support. Titles often include Event Manager, Conference Producer, Account Director at agencies, and MICE Specialist.
  • HR, people, and mobility teams: For relocation and extended stays, key roles include HR Director, Global Mobility Manager, Talent Acquisition Leader, and People Operations Manager. They value employee experience, safety, and predictable costs.
  • Travel management companies and partners: TMCs and consortia play a major role in channel distribution and preferred supplier agreements. Target Account Managers, Program Managers, and Supplier Relations roles to influence inclusion in their programs.
  • Property owners, investors, and developers: For management contracts and franchising, target Asset Managers, Real Estate Directors, and Investors across hospitality and mixed use portfolios.

Use LinkedIn’s demographic reporting to confirm that impressions and clicks are actually coming from these roles and seniority levels. If you see heavy engagement from unrelated functions, tighten your targeting before scaling.

Geographic and Property Type Segmentation

Hospitality demand patterns vary dramatically between city business hotels, resorts, serviced apartments, and extended stay products. Your targeting should respect these differences.

  • Urban business hotels: Focus on headquarters locations and industries with heavy travel such as consulting, finance, tech, and professional services. Geo target core business districts and commuting hubs.
  • Resorts and leisure properties: When targeting corporate retreats and incentives, prioritise companies with large sales or leadership teams, and roles in HR, sales leadership, and marketing.
  • Serviced apartments and aparthotels: Ideal for project work, relocation, and medium term stays. Target engineering, energy, construction, and tech firms that deploy teams for months at a time.
  • Extended stay and corporate housing: Add filters for industries like oil and gas, engineering, film and media production, and global consulting, along with HR and operations titles.

Segment campaigns by region, city cluster, or drive/fly markets rather than running a single global campaign, especially if your product mix changes by region.

Advanced LinkedIn Targeting for Hospitality

Beyond basic job title and industry, several advanced techniques help you reach more qualified audiences.

  • Matched Audiences: Upload CRM lists of past corporate clients, event enquiries, and TMC contacts. This is ideal when promoting new meeting spaces, renovated properties, or updated corporate programs to existing relationships.
  • Website visitors: Use Insight Tag data to retarget visitors to your meetings, events, or corporate travel pages with tailored LinkedIn ads. Sona enriches this by highlighting which companies show repeated or deep engagement.
  • Lookalike Audiences: Once you have a strong base of high value clients or website visitors, ask LinkedIn to find similar professionals. This helps expand reach without sacrificing quality.
  • Skills, groups, and interests: Layer skills like “event management”, “travel policy”, or “global mobility” and memberships in relevant professional groups to further refine your audience.

The key decision is when to use matched audiences versus lookalikes. Matched audiences work best for retention, upsell, and ABM, where you already know the accounts. Lookalikes are powerful for discovering new companies that resemble your best corporate clients.

ABM Strategy for Hotel Groups and Accommodation Portfolios

Account based marketing fits hospitality naturally. Most corporate revenues concentrate in a relatively small number of accounts. LinkedIn and Sona together make ABM practical at scale. For a more detailed ABM overview, Sona’s blog post ABM Essential Guide is a useful companion.

  • Define account tiers: Tier 1 for global or strategic accounts, Tier 2 for regional corporates or large national accounts, and Tier 3 for promising mid market companies.
  • Build account lists: Upload company names and connect them to CRM accounts. Use Sona to enrich these with recent website behavior.
  • Target buying committees: Within each account tier, layer relevant job titles across travel, procurement, HR, events, and finance. Create different ad sets for C suite, directors, and managers where appropriate.
  • Use Sona to prioritise: Sona’s intent scoring helps decide which Tier 2 or 3 accounts should move into more intensive LinkedIn campaigns and coordinated sales outreach.

ABM campaigns should be separate from broad prospecting. This allows clearer budget control, tailored messaging, and easier ROI analysis at the account level.

Audience Validation and Testing Framework

Even the best planned audience strategy requires testing and refinement.

  • Start with clear hypotheses: For instance, “HR Directors in tech firms with 500–5,000 employees in London are prime long stay targets.”
  • Run A/B tests: Test different combinations of titles, seniority, and company size to see which yield better click through rates and lead quality.
  • Monitor lead quality: Use CRM data and sales feedback to evaluate whether leads match your ideal buyer profiles and whether they progress through the pipeline.
  • Refine regularly: Every month, use Sona reporting and LinkedIn demographic insights to adjust targeting, exclude irrelevant job functions, and scale segments that show strong ROI.

Types of LinkedIn Ad Campaigns for Hospitality Success

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Once targeting is defined, you need to align campaign objectives and formats with your hospitality outcomes. LinkedIn offers multiple objective types that map well to the hospitality B2B funnel.

Core Objectives for Hospitality on LinkedIn

The most common objectives for accommodation and hospitality brands include:

  • Brand and destination awareness: Showcase your portfolio, destinations, and MICE capabilities to relevant industries and regions. This supports trade show presence and sales outreach.
  • Website visits to meeting and corporate pages: Drive planners and travel buyers to your meetings, events, corporate travel, and long stay landing pages for deeper education.
  • Lead generation for RFPs and group enquiries: Capture RFPs, site inspection requests, and group enquiries using LinkedIn Lead Gen Forms or targeted landing pages.
  • Website conversions for corporate offers and direct bookings: Promote corporate packages, meeting offers, and long stay promotions directly to decision makers ready to act.
  • Video views for property and venue tours: Use video campaigns to show meeting rooms, event setups, and accommodation options at scale, often as a precursor to RFPs.
  • Job applicants for property and corporate roles: Build employer brand and fill key roles in sales, revenue, and operations by targeting hospitality talent and adjacent industries.

For each objective, set clear KPIs: for example, cost per RFP, number of qualified enquiries per month, or video completion rate for MICE showcase videos.

Best Performing Formats for Hospitality

Different LinkedIn ad formats lend themselves to different hospitality stories.

  • Single image ads with property visuals: Ideal for straightforward offers such as “Winter meeting packages in Barcelona” combined with strong photography of meeting rooms or exterior shots.
  • Video ads for tours and event showcases: Use quick, 15–45 second videos to walk planners through your ballroom, breakout spaces, and pre function areas. Include overlays highlighting capacities and tech features.
  • Carousel ads for room types, venues, and packages: Carousels allow you to highlight multiple spaces or packages in a single ad, for example, “Boardroom”, “Ballroom”, “Breakout lounge”, and “Outdoor terrace” slides.
  • Lead Gen Forms for RFPs and enquiries: Native forms reduce friction and pre fill known LinkedIn profile data. Use them for “Request proposal”, “Book a site visit”, or “Download MICE capacity guide”.
  • Conversation Ads for event planners and travel contacts: These can simulate a guided conversation: asking whether the planner is looking for small meetings, conferences, or incentives, then offering tailored content.
  • Dynamic Ads for personalized corporate offers: For key ABM accounts, dynamic ads can highlight tailored messages by company or role, building a sense of relevance.

Match your ad formats to the stage of the funnel. Use video and single image for awareness, carousels and website visits for consideration, and Lead Gen Forms and Conversation Ads for conversion.

Matching Hospitality Objectives to Campaign Types

The table below outlines how common hospitality objectives align with LinkedIn campaign types and data inputs.

Objective Recommended formats Example offer Example CTA Useful Sona data signals
Raise MICE awareness Video, single image “Explore our new waterfront conference center” “Watch the venue tour” Accounts visiting meetings and events pages
Generate event RFPs Lead Gen Forms, carousel, website conversion “Q4 conference packages with flexible terms” “Request a proposal” High intent accounts engaging with capacity content
Grow corporate travel contracts Single image, Conversation Ads “Corporate rates with last room availability” “Talk to our sales team” Accounts with repeated visits to corporate travel pages
Drive long stay enquiries Single image, carousel, Lead Gen Forms “Relocation stays from 30+ nights” “Enquire about long stays” Accounts showing extended stay or relocation intent
Promote multi property agreements ABM campaigns, dynamic ads “Portfolio solutions across 30+ cities” “Schedule a portfolio review” Accounts with cross property browsing patterns

Creative Strategy for Accommodation and Hospitality LinkedIn Ads

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Targeting and structure set the stage, but creative ultimately earns attention and drives action. In hospitality, visuals, proof, and clarity about logistics matter as much as price.

Visual Content Framework for Hotels and Accommodation

Hospitality is inherently visual, which gives you an advantage on LinkedIn compared to more abstract B2B sectors. However, visuals must be chosen with professional buyers in mind.

  • Property exteriors and interiors: Use high quality photography that communicates professionalism, accessibility, and scale, not just leisure. For business audiences, show lobby flow, check in areas, and business friendly spaces.
  • Meeting spaces, ballrooms, and breakout rooms: Provide clear shots that demonstrate layout, lighting, and flexibility. Pair visuals with overlays or captions that call out capacities and room setups.
  • Rooms, suites, apartments, and shared areas: For long stay and relocation, emphasise space, kitchens, work areas, and laundry facilities. Busy HR teams want to see how comfortable and productive their employees will be.
  • Amenities for corporate and long stay guests: Highlight reliable Wi Fi, business lounges, co working spaces, fitness, and food options suitable for teams working late.
  • Local destination highlights: Mix property visuals with context: proximity to major offices, airports, convention centers, or key city landmarks that matter for corporate meetings and events.

Where possible, avoid over edited, generic stock images. Authentic photos from your own properties, even if slightly less polished, often outperform stock when paired with strong messaging and proof.

Video Content Strategy for Hospitality

Video is especially powerful for MICE and long stay offerings since it removes ambiguity for planners and HR teams.

  • Short property and room type tours: Quick walkthroughs of key spaces with captions and light narration can give decision makers enough confidence to shortlist you before a site visit.
  • Event setup and behind the scenes: Show your team turning around a ballroom between sessions, setting up hybrid AV, or executing F&B service smoothly.
  • Guest and corporate client testimonials: Capture short quotes from event planners, corporate travel managers, or HR partners speaking to reliability and service levels.
  • Virtual site inspections for planners: Use slightly longer videos or sequences that simulate a site inspection for international planners who cannot easily visit.
  • Brand and portfolio stories: For groups and management companies, tell the story of your network: how you support multi market agreements, consolidation, and centralised account management.

Adapt content length and style to objective. For awareness, keep videos under 30 seconds with a clear hook in the first 3 seconds. For consideration, slightly longer content that answers practical questions can be effective.

Copy Best Practices for Hospitality LinkedIn Ads

Good hospitality copy on LinkedIn balances emotion, reassurance, and hard business outcomes.

  • Start with a clear business promise: Focus on what matters most to planners or buyers: guaranteed availability, flexible terms, seamless logistics, or cost predictability.
  • Highlight reliability and service: Use language that signals consistency: “dedicated event manager”, “24/7 support for travellers”, “onsite tech team”.
  • Emphasise location and connectivity: Spell out distances to major transport hubs, key offices, and conference centers.
  • Provide professional proof points: Named client logos, number of events hosted annually, satisfaction scores, awards, and certifications all build confidence.
  • Tailor tone by seniority: For C suite or senior stakeholders, stress strategic outcomes such as risk management, employee wellbeing, or cost control. For operational planners, emphasise details like room configurations, AV capabilities, and service response times.

Sona can help inform your messaging by showing which content themes and pages generate the most engagement, for example, sustainability content for certain segments or flexible cancellation policies for others.

Example Ad Copy Template Table for Hospitality

Campaign type Hook line example Body copy skeleton CTA examples Recommended formats
MICE awareness “Host your next conference 5 minutes from [Hub]” Introduce venue, capacity, location, and unique advantages; mention key industries you serve. “Watch the venue tour” Video, single image
Event RFP generation “Secure Q4 dates with flexible terms” Address planners’ top pain point (availability or flexibility), add proof and simple next step. “Request a proposal” Lead Gen Form, carousel
Corporate travel contracts “Simplify stays for your travelling teams” Highlight rate consistency, reporting, and duty of care; mention account management support. “Talk to our sales team” Single image, Conversation
Long stay and relocation “Make long projects feel like home” Focus on space, comfort, and cost control; show how you support HR and mobility teams. “Enquire about long stay rates” Single image, carousel, form
Multi property agreements “One portfolio, consistent standards globally” Explain network coverage, service standards, and central contracting; add global client proof. “Schedule a portfolio review” ABM dynamic and single image

Performance Tracking, Analytics, and ROI Measurement for Hospitality

Without robust tracking, LinkedIn can look expensive or opaque compared to OTAs and metasearch. The reality is that hospitality B2B sales cycles are longer and more complex, with plenty of offline interactions, so you need a measurement approach tailored to that reality.

Core KPIs for LinkedIn Hospitality Campaigns

Focus on metrics that align with your sales process, not just surface level engagement.

  • Cost per lead (CPL) for RFPs and enquiries: Track CPL by campaign and audience. A higher CPL might still be acceptable for large conference or multi property opportunities.
  • Sales qualified lead (SQL) rate: The percentage of LinkedIn leads accepted by sales as real opportunities. Low SQL rates often signal targeting or messaging issues.
  • Conversion rates by audience and format: Compare how different target segments and creatives move from click or form submit to actual opportunity.
  • Corporate contract and event revenue from LinkedIn: Tie closed revenue back to initial LinkedIn touchpoints to measure return on ad spend (ROAS).
  • Pipeline contribution: Measure how much of your MICE or corporate pipeline was sourced or influenced by LinkedIn.

Relying solely on online conversions undervalues your hospitality leads. Many RFPs and contracts originate from a mix of website visits, phone calls, in person tours, and email exchanges.

Attribution Approaches for Long Hospitality Sales Cycles

Long, multi stakeholder sales cycles require more nuanced attribution.

  • Multi touch journeys: Use UTM parameters, Insight Tag data, and Sona account tracking to map touchpoints from early awareness through to site inspections and proposals.
  • Sourced versus influenced revenue: Distinguish deals first generated by LinkedIn from those where LinkedIn played a supporting role after another channel created the lead.
  • Offline conversions: Calls to sales offices, site visit bookings, and in person tours must be logged in CRM with campaign source when possible. Sona can capture offline events and attribute them back to preceding digital behaviors.
  • Cross channel comparisons: Compare LinkedIn’s CPL and ROAS to Google Ads and metasearch for B2B focused campaigns, not consumer bookings. For more depth on attribution models, see Sona’s blog post Attribution Models Guide.

In hospitality, proving ad ROI can be elusive when multiple touchpoints are involved. With Sona, you can tie revenue back to specific LinkedIn and other ad interactions, showing which campaigns are truly driving closed won deals.

Sample KPI Dashboard Layout for Hospitality LinkedIn Ads

Metric group Metric name Definition Source system Cadence Owner
Lead generation Cost per lead (CPL) Total LinkedIn spend divided by number of leads LinkedIn, CRM Weekly Marketing
Lead quality Sales qualified lead rate (SQL %) Percentage of LinkedIn leads accepted as SQLs CRM, sales feedback Weekly Sales + Marketing
Revenue LinkedIn sourced revenue Revenue from deals where LinkedIn was first touch CRM, Sona Monthly Revenue leader
Pipeline LinkedIn influenced pipeline Value of opportunities with at least one LinkedIn touch CRM, Sona, LinkedIn Monthly Marketing ops
Engagement Click through and engagement rates CTR, video completion, and form completion metrics LinkedIn Campaign Manager Weekly Paid media
Audience Top performing segments Segments ranked by CPL, SQL rate, and revenue Sona, LinkedIn, CRM Monthly Marketing analyst

Optimization Strategies and Best Practices for Hospitality LinkedIn Campaigns

Once campaigns are live, ongoing optimization separates average programs from high performing B2B revenue engines. Hospitality brands must balance audience refinement, creative testing, and budget shifts according to demand patterns and seasonality.

Creative Testing Frameworks for Property and Brand Campaigns

Use structured tests rather than ad hoc changes.

  1. Test one element at a time: Change only the headline, or only the image, or only the CTA, so you can attribute performance differences clearly.
  2. Set minimum data thresholds: Run each variant to at least a few thousand impressions or a statistically meaningful number of clicks before drawing conclusions.
  3. Document winners and losers: Keep a record of creative elements that consistently perform by audience segment, for example, planners respond better to capacity first headings, while HR might prefer employee wellbeing messaging.

Iterate visuals based on audience. For example, event planners might respond more to ballroom and breakout imagery, while relocation audiences engage with apartment and workspace visuals. Refresh creative every few weeks for always on campaigns to avoid fatigue.

Audience Optimization for Better Hospitality Lead Quality

Audience refinement is often the fastest route to improved ROI.

  • Tighten titles, industries, and company sizes: If you see strong engagement but weak lead quality, restrict targeting to the industries and sizes that historically generate the best contracts.
  • Exclude non relevant roles: Add exclusions for roles unlikely to influence B2B hospitality decisions, especially if demographic reports show them over represented.
  • Use lookalikes carefully: Expand from your best performing segments with lookalikes, but isolate them in separate campaigns so you can monitor performance distinctly.
  • Leverage Sona insights: Use Sona’s account level intent to identify which industries, geographies, or company sizes are over indexing in high value engagement, then bias LinkedIn targeting and bids toward those segments. Sona’s Playbook Intent Signals Playbook gives a tactical approach to this kind of optimization.

The combination of LinkedIn demographic data and Sona behavioral data provides a continuous feedback loop. If sales reports that leads from a specific segment are consistently weak, adjust targeting quickly instead of waiting for long term performance averages.

Budget and Bid Optimization

Hospitality demand is seasonal, and corporate calendars have their own rhythms. Your LinkedIn budget strategy should reflect that reality.

  • Scale winners carefully: When a campaign meets or exceeds CPL and SQL targets, gradually increase budgets by 25 to 50 percent per week rather than making large jumps that can disrupt delivery.
  • React to seasonality and demand shifts: Allocate more budget to events campaigns during peak booking windows and shift spend to awareness or long stay during softer periods for MICE.
  • Use Sona to prioritize segments: If Sona shows a spike in intent from specific industries or regions, temporarily reallocate budget to campaigns targeting those segments and adjust bids upward.

Regular reviews involving marketing, sales, and revenue management help ensure that LinkedIn investment matches current revenue priorities such as filling specific properties or maximising shoulder dates.

Optimization Checklist for Hospitality LinkedIn Campaigns

Optimization area Checks Frequency Owner Tools and data
Creative Rotate underperforming ads and test new variants Weekly Paid media LinkedIn, creative library
Audience Review demographic breakdown and refine targeting Bi weekly Marketing analyst LinkedIn, Sona
Budget and bids Adjust budgets based on CPL, SQL, and seasonality Weekly Marketing lead LinkedIn, CRM, revenue reports
Landing pages Check conversion rates and UX issues Monthly Web/CRM owner Analytics, heatmaps, Sona
Sales feedback Gather qualitative feedback on LinkedIn lead quality Monthly Sales + Marketing CRM, feedback sessions

Integration with Overall Hospitality Marketing Strategy

For most accommodation and hospitality brands, LinkedIn will never be the largest channel by raw volume. Its impact is magnified when connected with search, metasearch, OTAs, email, and offline events.

Connecting LinkedIn Ads with Broader Digital Marketing

Use LinkedIn data and campaigns to strengthen other channels.

  • Synergy with search and metasearch: Run LinkedIn awareness among target accounts ahead of key RFP seasons so that when decision makers search on Google or compare on metasearch, your brand is already familiar.
  • Amplifying hospitality content and PR: Promote thought leadership content such as sustainability reports, MICE trend guides, or relocation playbooks to relevant professional audiences via LinkedIn, then retarget engaged readers with more commercial offers across channels.
  • Feeding insights into revenue and distribution: Use Sona and LinkedIn data to see which industries and regions are showing increased engagement with specific properties or offers, then adjust pricing, distribution, and sales focus accordingly.

Aligning LinkedIn with Sales, Revenue, and Operations Teams

LinkedIn B2B success in hospitality requires coordination beyond the marketing department.

  • Shared reporting: Establish dashboards that show how LinkedIn contributes to enquiries, pipeline, and revenue by property, region, and segment. Share these with sales and revenue leaders regularly.
  • Lead handoff and follow up workflows: Define how quickly LinkedIn leads must be contacted, by whom, and with what messages. Use CRM automation and task assignments to enforce consistency.
  • Sona as a shared data layer: Use Sona to give sales, marketing, and revenue a unified view of account intent and engagement. Everyone can then see which companies are warming up via LinkedIn and other channels, and coordinate outreach and proposals accordingly. To see how other hotel and travel teams think about channel mix, you can review LinkedIn analyses of hotel marketing channels.

Over time, LinkedIn should become a predictable input into your corporate, MICE, and long stay pipeline rather than an experimental line item. With the right strategy, tracking, and cross functional alignment, it can deliver some of the highest quality B2B opportunities available to accommodation and hospitality brands.

Conclusion

Marketing automation is revolutionizing the Accommodation & Hospitality industry by transforming how marketing managers and operations teams generate leads and elevate guest experiences. For hospitality groups in key markets, automation streamlines outreach, enabling personalized campaigns that resonate with prospects and deliver measurable growth. Imagine knowing exactly which promotions drive bookings in real time—and seamlessly nurturing those leads until they convert.

With Sona.com, you gain intelligent lead scoring, automated nurture sequences, and seamless CRM integration tailored for your hospitality business. This means no more missed opportunities or manual follow-ups—just data-driven campaigns that turn interest into loyal guests and repeat bookings.

Start your free trial with Sona.com today and unlock the full potential of marketing automation to grow your hospitality brand with precision and confidence.

FAQ

How can accommodation and hospitality businesses effectively use LinkedIn ads?

Accommodation and hospitality businesses can use LinkedIn ads to target decision makers like travel managers, event planners, and HR teams by job title, company, and industry. Integrating tools like Sona helps identify high intent accounts, enabling precise, data-driven campaigns that improve lead quality and conversion.

What are the best marketing strategies for hotels and short-term accommodations on LinkedIn?

The best strategies include targeting professional roles involved in corporate travel and events, using account-based marketing with matched and lookalike audiences, combining LinkedIn data with platforms like Sona for intent scoring, and aligning ad formats with specific hospitality objectives like RFP generation and long stay enquiries.

Which LinkedIn ad formats perform best for promoting hospitality services?

Single image ads work well for straightforward offers, video ads engage planners with property tours, carousel ads highlight multiple spaces or packages, and Lead Gen Forms simplify enquiry capture. Conversation and dynamic ads are effective for personalized outreach and ABM campaigns.

How does targeted advertising improve lead quality in the accommodation and hospitality industry?

Targeted advertising on LinkedIn reaches verified professional audiences based on job titles, industries, and company size, ensuring ads connect with real decision makers. Using intent data from platforms like Sona further refines targeting to companies actively showing interest, boosting lead relevance and sales conversion.

What practical steps can hospitality marketers take to measure ROI on LinkedIn campaigns?

Marketers should track cost per lead, sales qualified lead rates, conversion rates by audience, and revenue tied to LinkedIn touchpoints. Using multi-touch attribution and integrating CRM data with tools like Sona helps capture offline and online interactions, providing a clearer picture of LinkedIn’s impact on the sales pipeline.

Who are the key professional audiences for LinkedIn campaigns in accommodation and hospitality?

Key audiences include corporate travel buyers and procurement, event planners and agencies, HR and mobility teams, travel management companies, and property owners or investors. Targeting these roles ensures marketing efforts reach those who influence business travel, events, and long stay decisions.

How should accommodation and hospitality brands segment LinkedIn campaigns geographically?

Brands should segment campaigns by region, city clusters, or drive/fly markets, matching property types and demand patterns. For example, urban business hotels focus on headquarters locations in business districts, while serviced apartments target industries with project-based teams in specific geographies.

What creative strategies work best for LinkedIn ads in accommodation and hospitality?

Use high-quality, authentic visuals of property exteriors, meeting spaces, and rooms that emphasize professional appeal. Video tours, event setup clips, and client testimonials build trust. Copy should balance clear business promises with proof points, tailored by audience seniority and role.

How can accommodation brands integrate QR codes with LinkedIn campaigns?

Hotels can create unique landing pages for QR codes used at events or property tours, tagging visits with UTM parameters linked to LinkedIn campaigns. This allows tracking offline touchpoints, feeding data into platforms like Sona to connect physical engagement with digital marketing efforts.

What optimization practices improve LinkedIn campaign performance for hospitality?

Regularly test creative elements one at a time, refine audience targeting based on lead quality and engagement data, adjust budgets cautiously with seasonality in mind, and leverage intent data from Sona to prioritize high-value segments. Collaboration between marketing, sales, and revenue teams enhances campaign effectiveness.

Key Takeaways

  • Leverage LinkedIn for B2B Hospitality Use LinkedIn Ads to target precise professional roles like travel managers, event planners, and HR teams to win corporate contracts, long stay agreements, and high value events in accommodation and hospitality.
  • Integrate Sona for Intent-Based Targeting Combine LinkedIn with Sona’s AI-driven account identification and intent scoring to focus ad spend on companies actively engaging with your hospitality offerings and improve campaign efficiency.
  • Build Segmented Campaigns by Audience and Geography Tailor LinkedIn campaigns by specific roles, industries, and property types, including urban business hotels and serviced apartments, with geographic focus on business hubs such as London, Paris, and Berlin.
  • Use a Structured Framework for LinkedIn Ads Implement a staged approach from anonymous web visits to closed deals, ensuring proper tracking, CRM integration, and coordinated sales follow-up for hospitality success on LinkedIn.
  • Continuously Optimize with Data and Testing Regularly refine creative, audience targeting, and budgets using LinkedIn demographic insights and Sona analytics to improve lead quality and maximize ROI in accommodation and hospitality marketing.

What Our Clients Say

"Really, really impressed with how we're able to get this amazing data ...and action it based upon what that person did is just really incredible."

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Director of Demand Generation, Pavilion

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"The Sona Revenue Growth Platform has been fantastic. With advanced attribution, we’ve been able to better understand our lead source data which has subsequently allowed us to make smarter marketing decisions."

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Founder and CEO, Textline

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