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Intent Signals

Decode buyer intent through their AI search behavior.

When a buyer arrives from AI Search, Sona infers the prompt that likely sent them, ties it to a real account and contact, and turns it into action while the intent is still hot.

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ChatGPT ChatGPT
Gemini Gemini
Google AI Mode Google AI Mode
Azure Azure
Perplexity Perplexity
Grok Grok
Anthropic Anthropic
Deepseek Deepseek

Trusted by leading GTM teams of all sizes

Pavilion
Spotio
Accounting Solutions
Collective
Joy
Textline
Jordan Digital Marketing
Pavilion
Spotio
Accounting Solutions
Collective
Joy
Textline
Jordan Digital Marketing
Suggested prompts
Likelihood
“best LLM SEO tools in 2026?” 94%
“track brand mentions in AI search?” 81%
“best AI visibility platform for B2B?” 73%
Step 01·Surface the prompt

See the likely prompt behind every visit

Every AI-referred visit starts with a question. Sona reconstructs the likely prompt and pins it to the right stage of the buying journey.

M J P +2
Buying Stage
Decision
Stage 4 of 4
Step 02·Read the committee

Read intent across the whole committee

Buying is a team sport. We infer what each member asked AI, then roll it up into a single buying stage for the account.

0–100
Intent Score
82
+38% from last 30d
Acme CorpHigh intent
Step 03·Score the intent

Put a number on every account's intent

Each inferred prompt and visit feeds one intent score and a predictive stage — so the accounts heating up rise straight to the top.

Trigger workflow
When Intent score crosses 80
Alert AE in Slack Sync account to CRM Enroll in sequence
Then·Trigger the workflow

Put the next move on autopilot

The moment intent spikes, a Sona workflow fires — pinging the right AE in Slack, syncing the account to your CRM and enrolling it in the right play, automatically.

How it works

Catch buyers at the moment of intent.

From the likely prompt behind each AI visit to the account it belongs to, see and score every signal, then act while the intent is still hot.

01 / Surface the likely prompt behind each visit

Every day, buyers state their intent to AI.

Now you can see what they asked. We reconstruct the likely prompt behind each AI-referred visit and where it fits in their buying journey.

  • Inferred from engine, referrer, and on-site behavior
  • Stage-tagged from awareness through purchase
  • Source, prompt and engine on every touchpoint
  • Self-reported attribution to fill zero-click gaps
Profiles List / [email protected]
JM
Jordan Mitchell Known
Visitor · 4c9f72a1d8be03f6a15c8e2b7d409a3
Personal DetailsCompany DetailsIdentitiesJourneySuggested Prompts
2026-05-29 09:12
Austin, United States
94%
https://www.sona.com/blog/llm-seo-tools-compared
“What are the best LLM SEO analysis tools in 2026?”
2026-05-29 09:14
Austin, United States
81%
https://ai-visibility.sona.com/
“How do I track brand mentions in AI search?”
2026-05-29 09:21
Austin, United States
73%
https://ai-visibility.sona.com/pricing
“Which AI visibility platform is best for B2B SaaS?”
2026-05-28 17:46
Austin, United States
58%
https://www.sona.com/case-studies/brightwave
“Does Sona integrate with HubSpot and Segment?”
‹ Previous Showing 1–4 of 4 Next ›
N
Northwind Robotics northwind.io
Company Overview Journey Suggested Prompt(s)
Sessions Visitor Profile Page Visited Suggested Prompt AI Likelihood
2026-02-17
Bozeman, Montana
BM
Brandon Miller Sr. Director, IT [email protected]
/solutions/enterprise
"Top enterprise visitor management solutions for multi-site security teams"
"Does Sona support SSO and SCIM provisioning?"
"What's the rollout time for 500+ sites?"
80%
2026-03-22
Austin, Texas
AC
Ashley Carter Coordinator, Projects [email protected]
/compare/envoy-alternative
"How does Sona compare to Envoy for multi-location workplaces?"
"Migrating from Envoy to Sona — what's involved?"
"Sona vs Envoy pricing for multi-location"
100%
2026-04-05
Brooklyn, New York
TB
Tyler Brooks Software Developer [email protected]
/security/compliance
"Visitor management compliance — SOC 2 requirements explained"
"Where can I find Sona's SOC 2 Type II report?"
"Is visitor data encrypted at rest?"
50%
2026-02-14
Portland, Oregon
jessica.thompson88@gm…
/resources/setup-guide
"Sona setup guide for lobbies"
"How do I configure a self-serve lobby kiosk?"
"Best practices for badge printing"
70%
2026-01-30
Denver, Colorado
/integrations/access-control
"Integrate access control with visitor tracking across all sites"
"Which access control systems does Sona integrate with?"
"Can I trigger door unlock from a Sona check-in?"
32%
02 / READ INTENT ACROSS THE BUYING COMMITTEE

What the buying committee likely asked AI.

A buying decision is rarely one person. It's a committee, each member asking AI their own questions. Now you can read what they asked. Sona infers the likely prompt behind each committee member's visit and rolls it into one intent score and buying stage per account, so the accounts leaning in rise above the ones just browsing.

  • Likely prompts inferred for each committee member
  • Each member connected back to their account
  • Buying stage auto-labeled and intent scored per account
  • A clear read on who's exploring, comparing, and ready
03 / Score the Intent Behind Each Account

Put a number on every account's intent.

Not every visit is a buying signal. Some buyers are ready to talk; most are just looking. Now you can tell them apart. Sona factors every inferred prompt and visit into one intent score and a predictive buying stage per account, so the accounts heating up rise to the top.

  • An intent score for every account, updated as new signals arrive
  • A predictive buying stage, from awareness through purchase
  • Highest-intent accounts surfaced first for sales
  • Custom intent signals, defined for your category
Accounts / Account Profile
N
Northwind
Leisure, Travel & Tourism Montreal, Quebec — Canada
Activity People Intent Signals Buying Stage ICP Score Website Visitors Top Pages
Activity
480 sec
100% from last 30d
Intent Score
45
+38% from last 30d
Buying Stage
Consideration
Stage 2 of 4
ICP Score
80
+80 pts this period
Sessions Timeline Birdview
Session Timeline
Visualize session steps
Page Visit
https://ai-visibility.sona.com/
Hit Time
13:07:35
Active Time
188 sec
Duration
1 sec
Referrer
google.com
Params
Page Visit
https://ai-visibility.sona.com/pricing
Hit Time
13:07:36
Active Time
186 sec
Duration
462 sec
Referrer
google.com
Params

15%–25%

Estimated drop in organic web traffic from zero-click AI search

Source: Bain & Company, 2025

ChatGPT visitors convert better than traditional Google search

Source: Webflow, 2025

50%

Of U.S. consumers now intentionally use AI-powered search

Source: McKinsey AI Discovery Survey, 2025

94%

Of B2B buyers now use AI while researching a purchase

Source: Forrester, Buyers' Journey Survey 2025

Customer stories

Trusted by top performers

Textline

"The Sona Platform has been fantastic. With advanced attribution, we’ve been able to better understand our lead source data which has subsequently allowed us to make smarter marketing decisions."

Alan Braverman

Founder and CEO, Textline

Collective

"The Sona Platform has been instrumental in the growth of Collective. The dashboard is our source of truth for CAC and is a key tool in helping us plan our marketing strategy."

Hooman Radfar

Co-founder and CEO, Collective

Pavilion

"Really, really impressed with how we're able to get this amazing data ...and action it based upon what that person did is just really incredible."

Josh Carter

Director of Demand Generation, Pavilion

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Turn signals into action across the entire buyer journey.

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